We accept payments made with all major credit and debit cards including Visa, Mastercard, American Express, Switch and Delta.

• Order Online: To order an item simply click on the 'Add to basket' button. You can use the 'View Basket' button to review the contents of your basket and to amend incorrectly chosen products. When you are happy with your selection click on the 'Checkout' button.
On-line transactions are processed either through PAYPAL or NOCHEX (UK debit cards only) secure servers. Please select your preferrerd method of payment at checkout.

• Phone Orders: Orders can also be placed by phoning us on our local rate number 0845 643 1655 between 9am and 6pm Monday to Friday. Alternatively, order can be placed through the website and payment made over the telephone (use 'By Telephone' as Payment Method).

Delivery. Items that are in stock will be despatched within two working days (except Saturdays, Sundays and Bank Holidays) once full payment has been received.

Tax Charges : No VAT is added at the moment.

Private policy.
We are totally committed to protecting the personal privacy of people who shop at Silvervescence. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item,and to store your details if you select the 'Remember Me' Option.The only information we collect about you is your name, e-mail address and postal address. This information is kept securely and only used to process your order and to contact you if necessary in order to provide you with the best possible service. Under no circumstances will your information be passed on to other companies or 3rd parties.

Guarantee
If you are not entirely satisfied with your purchase we do operate a 7 day money back guarantee.
Please notify us by e-mail (stating reason for return) within 7 days of receipt so that we can give you a return number. The jewellery item must be unworn, unaltered and returned to us by recorded delivery (at customer expense) with all the original packaging material. We will then issue you with either a full refund or allow you to exchange the item for something else should you wish so. When refunding, the postage costs on the original order are not refunded.
Please note that for hygienic reasons this guarantee does not apply to earrings.
Please check the goods on delivery. In the unlikely event of goods (including earrings) arriving to you in a faulty or damaged condition you must notify us by e-mail or telephone within 24 hours of delivery and we will arrange a replacement at our expense.